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Shipping & Returns

Shipping
We now offer FREE standard shipping for all US orders totaling $100 or more. For orders totaling less than $100, the cost is $5 per shipment to the US, $11 per shipment to Canada and Mexico, and $13 everywhere else. All packages are shipped through the US Postal Service using Priority Mail. For expedited shipping, please contact us to make arrangements.

Easy Returns and Exchanges
If you are not completely satisfied with your Poppy Fish jewelry for any reason, we will gladly offer you an exchange or refund of the purchase price. Please drop us a note to let us know a return is on its way and the reason for your return. Please note: our return policy is very lenient. We believe strongly in our product and in our customers. However, we will not offer an exchange or refund to any customer who is clearly taking advantage of our trust.

We love our little treasures, so we request that you carefully pack your jewelry for a safe trip back to our studio. We also strongly urge you to insure your package or use a shipping method that offers tracking, as we cannot be responsible for packages lost or damaged in transit.

Please ship your return to:
Poppy Fish
144 Rockway Dr.
Linden, Michigan 48451

We do not reimburse customers for any shipping costs incurred on returned items. However, we may, at our discretion, issue a pre-paid merchandise return label to exchange an item. Please contact us for details.


Copyright 2009 Poppy Fish - All Rights Reserved.